Introduction
ThriftMeds operates a Medicare plan comparison and enrollment assistance platform at thriftmeds.com and related subdomains (including store, plan compare, and account areas). This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
This policy applies to visitors and registered users of our website and services. By using ThriftMeds, you acknowledge that your information will be handled as described here and as updated from time to time.
Information We Collect
Information you provide
You may provide information when searching for plans, creating an account, using our store, submitting forms, or contacting support. Depending on how you use ThriftMeds, this may include:
- Name, email address, and account credentials
- ZIP code, county, and service-area preferences
- Medications, dosages, and pharmacy preferences used in plan comparisons
- Medicare Advantage plan selections for OTC benefit browsing
- Communications you send to us through support or formulary forms
- Enrollment-related information you choose to submit
Information collected automatically
When you visit our website, we and our service providers may automatically collect certain technical and usage information, such as:
- IP address, browser type, device type, and operating system
- Pages viewed, links clicked, and referring URLs
- Date and time of access and general usage patterns
- Cookies, local storage entries, and similar technologies where enabled
We use Vercel Analytics to understand aggregate site performance. Analytics data is used to improve reliability and usability—not to sell your personal information.
Information from third parties
We may receive information from third parties that help us operate the service, including:
- CMS and carrier landscape data used to display Medicare plan information
- Geographic and county data associated with your ZIP code
- Optional Supabase-hosted catalog data for OTC products when configured
- Pharmacy location data from integrated locator services where enabled
- Authentication providers if and when sign-in integrations are activated
We describe third-party sources only where they are relevant to features you use. We do not claim access to Medicare.gov authentication, Blue Button, or other beneficiary portals unless those integrations are explicitly offered in the product.
Medicare Information
ThriftMeds helps you compare Standalone Part D (PDP) and Medicare Advantage with Part D (MA-PD) plans using ZIP-code and medication inputs. Medicare-related information you provide may be used to:
- Identify plans available in your county or service area
- Estimate costs based on your medication list and pharmacy preferences
- Display plan details such as premiums, deductibles, and star ratings
- Personalize OTC product eligibility when you select a Medicare Advantage plan
- Support enrollment workflows you initiate with applicable carriers
- Improve search relevance and educational content
Sensitive Information
Some information you provide may be sensitive, including health-related medication lists, insurance or enrollment details, date of birth where collected, and account credentials. Treat your ThriftMeds credentials as confidential and do not share them with others.
We apply reasonable safeguards to protect sensitive information, but no method of transmission or storage is completely secure. You are responsible for maintaining the security of devices and browsers you use to access ThriftMeds.
How We Use Information
We use information for purposes including:
- Operating plan search, comparison, and enrollment assistance features
- Maintaining accounts and saved preferences in your browser or profile
- Providing OTC store browsing, cart, and retailer link experiences
- Processing formulary lookup and exception requests you submit
- Responding to support inquiries
- Monitoring fraud, abuse, and security incidents
- Analyzing aggregate usage to improve the website
- Complying with legal obligations and enforcing our terms
Information Sharing
We do not sell your personal information. We may share information in these circumstances:
- Service providers — hosting, analytics, database, and infrastructure vendors that process data on our behalf
- Enrollment partners and carriers — when you choose to submit an enrollment or related request
- Retailers and commerce partners — when you follow outbound links to third-party checkout experiences
- Legal and safety — when required by law, regulation, subpoena, or to protect rights and safety
- Business transactions — in connection with a merger, acquisition, financing, or asset sale, subject to appropriate protections
Data Retention
We retain information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. Retention periods vary based on data type and how you interact with ThriftMeds.
Information stored locally in your browser (such as plan finder or cart data) remains until you clear site data or we update storage keys in a new release.
Data Security
We use administrative, technical, and organizational measures designed to protect information, including access controls, encrypted transport (HTTPS), and vendor security practices where applicable.
Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to certain uses. Rights vary by jurisdiction and the nature of our relationship with you.
- You may update certain comparison inputs directly in the product
- You may clear browser storage to remove locally saved preferences
- You may contact us to request access or deletion where applicable law provides such rights
- You may opt out of non-essential communications where offered
We will respond to verified requests consistent with applicable law. We may need to retain certain information for legal or operational reasons.
Children's Privacy
ThriftMeds is intended for adults evaluating Medicare coverage and is not directed to children under 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us through ThriftMeds Support.
Third-Party Links
ThriftMeds may link to retailer websites, carrier sites, government resources, and other third parties. Those sites have their own privacy practices. We encourage you to review their policies before providing information to them.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes may also be communicated through the website or other appropriate channels. Continued use after changes become effective constitutes acknowledgment of the updated policy.
Contact Us
For privacy-related questions or requests, contact us through ThriftMeds Support. Please include enough detail for us to understand and respond to your request.